Introduction The Jobs to Be Done (JTBD) framework is a powerful tool for understanding customer motivations and innovating products or services that truly meet their needs. This article explores how JTBD can be applied in four major industries: finance, technology, retail, and education. By examining specific examples in each sector, we’ll demonstrate how this approach…
Category: Product
Jobs to Be Done Framework
The Jobs to Be Done (JTBD) framework is a practical approach to innovation and product development that helps you get to the heart of what your customers really want. In this article, we’ll break down the key ideas behind JTBD, show you how to start using it within your organization, and give you some real-world…